Handleiding

๐Ÿ“– Guide

Step-by-step explanation of everything you can do with Muster. Keep this page handy while you go.

โšฝ For coaches

๐Ÿ†“ Start with your team for free

If your club isn't taking part yet โ€” you start yourself, free, forever.

  1. Send Andy a message that you'd like to start with your team.
  2. Andy asks your name, your club and team, and your first training โ€” three short questions.
  3. Within two minutes you have a team link. Put it in your app group.
  4. Players and parents sign themselves up on the link. You see in your overview who's coming and who hasn't replied.

Free stays free, for one team. Want your club to have this for all teams โ€” with the schedule automatically from your federation? Ask your committee.

๐Ÿ“ธ Enter your matches with a screenshot

If you start for free and want to import your whole schedule at once.

  1. Open your federation's app and go to your team's schedule.
  2. Take a screenshot of it (as a photo: png or jpg).
  3. Send that screenshot to Andy.
  4. Andy reads out all the matches and shows you a list: I saw 6 matches for U11-3โ€ฆ
  5. Correct? Then Andy adds them to the calendar. With a second screenshot he sees what’s new and what was already there (2 new, 1 changed, 3 already there).

Several pages? Send the screenshots shortly after each other and Andy merges them. He automatically skips other teams’ matches. You can also just type a match: match Saturday 10:00 vs Zeist.

๐Ÿ”‘ Link yourself as a coach (via your club)

If your club already uses Muster.

  1. Your club administrator gives you a code (e.g. COACH-A3F7-B2K9).
  2. Send that code to your club's WhatsApp number.
  3. Andy confirms you're linked. Done!
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๐Ÿ“… Create a training or match

When you want to invite the team to an activity.

  1. Send TRAINING or MATCH to Andy.
  2. Have several teams? Choose which team.
  3. Enter the date, time and (for a match) the opponent.
  4. Andy prepares the message โ€” you share it in the team group.
๐Ÿ’ก Tip: send MENU if you’re not sure which command you need.
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๐Ÿ“Š See who's coming (attendance)

To see who has signed up.

  1. Send ATTENDANCE to Andy.
  2. For each activity you see who's present, absent or hasn't replied yet.
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๐Ÿ”” Remind non-responders

When not everyone has replied.

  1. In the attendance overview you see a number, e.g. REMIND-42.
  2. Send that to Andy. The reminder message is ready.
  3. Share it in the team group, or message the players yourself.
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๐Ÿ›ก๏ธ Arrange parental consent

For players under 16, parental consent is required (GDPR art. 8).

  1. Deel de aanmeldlink van je team in je oudergroep (je vindt ‘m in je coach-portaal onder Spelers).
  2. A parent taps the link, signs the child up and gives consent right away.
  3. Is the player 16 or older? Then they give consent themselves โ€” no parent needed.
๐Ÿ’ก Everything goes through one sign-up link: registration and consent in one go. You don't have to message anyone individually.
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๐Ÿš— Ride schedule for away matches

Arrange fair driving for the whole period โ€” divided automatically.

  1. At the start of the period: send RIDE CAPACITY to Andy. Share the link in the group โ€” parents indicate whether they can drive and how many players fit.
  2. Under โš™๏ธ Preferences in your dashboard you see all drivers. You can adjust them, exclude someone without a car, and add or exclude yourself.
  3. Andy divides the trips fairly across all away matches: whoever drove least comes up first. A large car (7-seater) counts for more seats, so fewer cars are needed.
  4. Send RIDE SCHEDULE and share the link in the group โ€” everyone sees who’s driving in the coming weeks, with a button to add the match to the calendar (with a reminder the day before).
  5. The day before the match, Andy adjusts the number of cars based on who's coming. Enough cars? Then a scheduled driver is automatically told they're no longer needed. You get the final overview.
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๐Ÿ† Report the result after the match

When a match has been played.

  1. Send RESULT to Andy.
  2. Enter the score and pick the player of the match.
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๐Ÿ‘ค Invite a guest player

When you need someone from outside your team.

  1. Send GUEST to Andy.
  2. Follow the steps to invite the guest player for one activity.
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๐Ÿ“Š View Player Analysis

If your club has the Player Analysis module.

  1. Send PLAYER ANALYSIS or TRAINING ANALYSIS to Andy.
  2. You get the development scores and analysis per player.
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โž• More options for coaches

Handy extra commands โ€” send the word to Andy.

  • PLAYERS โ€” overview of your players
  • COACHES โ€” overview of the coaches
  • MY MATCHES โ€” your scheduled matches
  • FINDTEAM โ€” reach a coach from another club
  • NOTE [name] [text] โ€” add a note to a player
  • FEDERATION [membership no.] โ€” link with your federation
  • MENU โ€” all commands by topic

๐Ÿ” Voor clubbeheerders

โ˜• Arrange canteen duties

Let volunteers sign up for canteen duties, without poll messages.

  1. In the club portal open the Canteen tab. Set up your shifts and time slots (or use a fixed rota template).
  2. Assign one or more canteen managers (with their phone number).
  3. Share the volunteer sign-up link in your canteen group โ€” volunteers tap it and pick a time slot.
  4. A canteen manager can also get the links via WhatsApp: send CANTEEN to Andy and you get back both the sign-up link and the view link to share.

De kijk-link is alleen om het rooster te bekijken; daarmee kan niemand zich aanmelden. Met automatische herinneringen krijgen diensten met open plekken vanzelf een seintje.

๐Ÿ‘ฅ Add a coach

When a new coach needs access.

  1. Send CODE COACH [team] to Andy, e.g. CODE COACH U15-1.
  2. Andy gives you a one-time code.
  3. Give that code to the coach. They send it to the club and are linked.
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๐Ÿ’ณ Add or cancel modules

To manage the subscription or add-on modules.

  1. Log in to the club management via your club link (e.g. muster.club/fzo/login).
  2. Ga naar het tabblad Abonnement.
  3. Choose a module and click subscribe, upgrade or cancel.
  4. Payment is handled securely via Stripe; you're returned to the page automatically.
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๐Ÿ›ก๏ธ Review consents

To see which children don't have parental consent yet.

  1. Ga in het clubbeheer naar het tabblad Toestemmingen.
  2. You see the status per player.
  3. Is consent missing? Have the coach share the sign-up link (again) in the parents' group โ€” parents handle sign-up and consent in one go.
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โšฝ Manage teams

To create or view teams.

  1. Ga in het clubbeheer naar het tabblad Teams, of stuur TEAMS naar Guus voor een overzicht.
  2. Create a new team and link a coach to it with a coach code.
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๐Ÿ“ข Send a message to the whole club (broadcast)

For announcements to all members or a group.

  1. Ga in het clubbeheer naar het tabblad Broadcast.
  2. Choose the recipients, type your message and send.
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๐Ÿ’ถ Sponsors & canteen duty

To show sponsors or arrange canteen duty.

  1. Ga naar het tabblad Sponsors om sponsors te beheren die in de app verschijnen.
  2. Ga naar Kantinedienst om vrijwilligers voor de kantine in te plannen.
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โž• More options for club administrators

In the club management (tabs) or via Andy.

  • Beheerders โ€” extra clubbeheerders toevoegen
  • Vervaldatums โ€” VOG’s en andere documenten bewaken
  • Sportlink โ€” koppeling met de KNVB-ledenadministratie
  • Vrijwilligers โ€” vrijwilligers en taken beheren
  • Toernooien โ€” toernooien organiseren
  • DEACTIVATE / ACTIVATE / DELETE +44… โ€” manage a member

๐Ÿ›ก๏ธ Privacy & compliance (GDPR)

For the legal side โ€” handle this carefully.

In het clubbeheer vind je tabbladen voor de DPIA, datalekken melden, de bewerkersovereenkomst en AVG-rechten. Deze zijn er om je te helpen aan de privacywetgeving te voldoen. Twijfel je over iets? Neem contact op met Aantreden voordat je iets vastlegt.

๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘ง Voor ouders & spelers

โœ… Mark present or absent

When you get an invitation for a training or match.

  1. Send PRESENT, ABSENT or NOT SURE.
  2. Several children? Add the name, e.g. PRESENT Thomas.
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๐Ÿ‘จโ€๐Ÿ‘ง Link yourself to your child

As a parent, so you can respond on behalf of your child.

  1. Send CHILD [name] to the club, e.g. CHILD Thomas Jansen.
  2. You're now linked and can report attendance for your child.
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๐Ÿ›ก๏ธ Give consent

When your coach shares the sign-up link in the parents' group.

  1. Tap the sign-up link your coach shares in the group.
  2. Enter your child's name.
  3. Give consent and tap send. Done! (Is your child 16 or older? Then they do it themselves.)
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โž• More options

Handy commands โ€” send the word to the club.

  • MY PROFILE โ€” view your details
  • NEW NUMBER โ€” change your phone number
  • NAME [first name] [last name] โ€” give your name
  • LOG OUT โ€” log out on this device
  • MENU โ€” shows what you can do